Frequently Asked Questions

The following are the most frequently asked questions about Ice Skating Jewellery.

If you have any further questions, please contact us and we will gladly assist you.


What payment methods do you accept?

We accept VISA, MasterCard, American Express, Discover, Google Pay, Apple Pay and Paypal.

Please note that the available payment methods may change depending on your region.

How long is my order going to take?

We know you want your order super-quick, but handmade jewellery takes time to make.

Click here for timescales for Ice Skating Jewellery to be despatched.

At busy times of the year, (pre-Christmas) these times may be longer than stated.

How do I track my order?

When your item is posted, you will receive an email with a clickable tracking link which you can use to see the whereabouts of your order. If you do not receive this, please contact us and we will re-send the link.

My parcel hasn't turned up?

In the unlikely event that your parcel doesn't turn up, please get in touch with us as soon as possible. We will try our best to see where your parcel is and when it will be delivered.

Ice Skating Jewellery Personalisation

How do you personalise Ice Skating Jewellery?

Ice Skating Jewellery is sent away to be precisely laser-engraved with your chosen words and symbols. This takes around 1 week.

I want a piece personalised with something that isn't letters?

Standard symbols such as hearts, stars, snowflakes etc are fine, as are any symbols found on a standard QWERTY keyboard, such as @ # & £ $ and accents on names.

Any symbol that is not a standard or special character may require artwork and will incur an extra charge. Contact us if you need more advice.

Can you personalise in a different language?

Ice Skating Jewellery can be personalised in non-roman languages such as Greek, Chinese, Japanese, Russian, Arabic, Hebrew, and Hindi.

Non-true-type fonts may incur an additional charge for the artwork set-up. Please contact us for more information before ordering.

A mock-up of the personalisation will be sent via email for confirmation before engraving can commence.

Why can't I buy the blade charm separately?

We currently do not offer charms as standalone items for a few key reasons:
1. Quality Assurance: Our necklaces are crafted for durability and aesthetic appeal. Separating charms could compromise quality.
2. Design Harmony: Combining specific charms with necklaces ensures a cohesive and intentional design.
3. Customer Satisfaction: We want to ensure that our customers receive a product that exceeds their expectations. By offering complete necklaces, we can better control the entire product experience, from design to delivery.

Thank you for understanding.

For any questions or special requests, contact us.


How do you fasten sleeper earrings?

Please follow this link for comprehensive details on hoops and stud hoop earrings, including instructions on how to attach them.


What’s my bracelet size?

The perfect bracelet fits loosely so it moves a little, but is not loose enough to slide off the hand. One or two fingers should be able to slide under the bracelet when worn.

To measure your wrist:

Use a tape measure or a strip of paper or ribbon. Wrap it around your wrist where you would normally wear a bracelet. If you are using a strip of paper or ribbon, mark the end of the strip and measure the length in centimetres. This is your wrist size. Add 1-2cm and this is your size.


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Wear Your Passion For Figure Skating

Wear Your Passion For Figure Skating

From ice skating necklaces to a pair of simple earrings, this is jewellery that reflects all the joy and hard work of figure skating.
Handmade in the UK.

CLICK HERE for all collections