To all our customers and friends across Europe,

We are writing this with a very heavy heart. Since 12th August 2026, we have had to temporarily pause shipping to countries within the European Union.

This is not because we no longer want to sell to Europe. We very much want to continue sending handmade jewellery to customers across Europe, as we have done for many years.

Why is EU shipping paused?

New EU packaging rules have created additional requirements for businesses selling into the EU.

For a micro-business, these requirements can involve:

• Registration in different EU countries
• Different national packaging rules and systems
• Additional reporting and administration
• Fees and other costs

For a small jewellery business sending individual handmade orders, this can be a very large burden compared with the small amount of packaging involved.

We have spent a great deal of time trying to understand the requirements and find a practical, affordable and compliant solution. We believe we may now have a possible way forward.

We are working towards a solution

We are currently exploring a service that could provide a practical way for a small UK business like ours to meet the new requirements without having to register separately in multiple EU countries.

There are still details to work through, and we want to make sure that any solution we use is both compliant and financially realistic for a small independent business.

Our aim is to resume shipping to the EU in September.

We are very hopeful that this will allow us to continue sending our handmade jewellery to customers across Europe, without passing unreasonable additional costs on to you.

This is not our choice.

We support the aims of reducing packaging waste and improving recycling. But we believe the rules also need to be proportionate and practical for micro-businesses and independent makers.

For a business like ours, sending small individual jewellery orders, the administrative and financial burden can be considerable.

A note for my European customers

We are very sorry that EU shipping is currently on hold. We know that many of you have supported Ice Skating Jewellery for years, and we truly value that.

We have not made this decision lightly, and we are doing everything we can to find a way back.

Our aim is to resume EU shipping in September, and we very much hope to be able to welcome our European customers back soon.

Please note: This temporary pause applies only to EU countries. Shipping to Switzerland and Norway is not affected.

Please consider adding your voice

If you are in the EU and feel that these rules are making it unnecessarily difficult for small businesses to sell across European borders, you can make your voice heard.

Have Your Say – European Commission

Share your feedback with the European Commission →

Petition: Stop Destroying EU Micro-Businesses

Sign the petition →

If you choose to support either of these, I would be incredibly grateful.

Thank you for supporting small independent businesses and handmade jewellery.

With very best wishes,

Diana - founder
Ice Skating Jewellery
Handmade in the UK

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